Privacy Policy

1. Introduction and Scope

Coastal Reef Digital LLC ("we," "us," "our") operates Paradise Gaming Hub at paradisegaminghub.com (the "Platform"). This Privacy Policy describes how we collect, use, store, disclose, and protect personal information from users ("you," "your") who access or use our free social casino entertainment platform.

This Privacy Policy applies to all users of the Platform, regardless of your location or the device you use to access our services. By creating an account or using the Platform, you consent to the data practices described in this Privacy Policy. If you do not agree with the terms of this Privacy Policy, please do not use the Platform.

We take your privacy seriously and have designed our data practices to be transparent, lawful, and fair. We comply with applicable privacy laws including, where applicable, the California Consumer Privacy Act (CCPA), the General Data Protection Regulation (GDPR) for users in the European Economic Area, and other applicable regional data protection regulations.

2. Information We Collect

2.1 Information You Provide Directly

When you register for an account or interact with specific features of the Platform, you may provide us with the following types of personal information:

• Registration Information: First name, last name, username, email address, date of birth, and country of residence, provided when you create an account.
• Profile Information: Optional details you choose to add to your profile, such as a display name, avatar preferences, or bio text.
• Communications: Messages, inquiries, feedback, or support requests you send to us through our contact form or support email address.
• Community Content: Posts, comments, and other content you voluntarily submit to our community features.

2.2 Information Collected Automatically

When you access and use the Platform, certain technical and behavioral information is collected automatically through standard internet technologies:

• Log Data: IP address, browser type and version, operating system, referring URL, pages visited, time spent on pages, and access timestamps.
• Device Information: Device type, screen resolution, hardware model, and unique device identifiers.
• Gameplay Data: Session duration, games played, virtual coin usage, in-game actions, and achievement progress — all of which are anonymized for analytics purposes.
• Cookies and Similar Technologies: We use cookies, local storage, and similar technologies to maintain your session, remember your preferences, and analyze usage patterns. See Section 7 for full details on our cookie practices.

2.3 Information We Do Not Collect

Because Paradise Gaming Hub is entirely free to play, we do not collect, process, or store any financial or payment information, including credit card numbers, bank account details, billing addresses, or any other payment-related data. We also do not collect government-issued identification numbers, social security numbers, or biometric data.

3. How We Use Your Information

We use the personal information we collect for the following purposes, always ensuring that our use is lawful, fair, and limited to what is necessary:

• Account Management: To create and manage your account, verify your identity and age eligibility, and provide you with access to the Platform's features.
• Platform Operation: To deliver the games, features, leaderboards, community tools, and all other services that make up the Paradise Gaming Hub experience.
• Personalization: To remember your preferences, save your game progress, and tailor content recommendations to your interests and play history.
• Communications: To respond to your inquiries and support requests, send you important account notifications, and, where you have opted in, deliver newsletters and promotional updates about new games or events.
• Safety and Security: To detect, prevent, and address fraud, cheating, abuse, and security vulnerabilities on the Platform.
• Analytics and Improvement: To analyze aggregated, anonymized usage patterns that help us understand how users interact with the Platform and to continuously improve our games, features, and user experience.
• Legal Compliance: To comply with applicable laws, regulations, court orders, or other legal obligations.

4. Legal Basis for Processing (GDPR)

For users in the European Economic Area, we process your personal data on the following legal bases:

• Contract Performance: Processing necessary to fulfill our contractual obligations when providing you with the Platform services.
• Legitimate Interests: Processing necessary for our legitimate business interests, such as fraud prevention, security, and platform improvement, provided these interests are not overridden by your rights.
• Consent: Where you have given us specific, informed consent for processing activities such as marketing communications. You may withdraw your consent at any time.
• Legal Obligation: Processing necessary to comply with our legal obligations under applicable law.

5. Information Sharing and Disclosure

We do not sell, rent, or trade your personal information to any third party for their marketing or commercial purposes. We may share your information only in the following limited circumstances:

• Service Providers: We engage carefully selected third-party vendors who assist us in operating the Platform, such as cloud hosting providers, email delivery services, analytics platforms, and customer support tools. These service providers are contractually bound to use your information solely for the purposes of providing services to us and may not use it for their own purposes.
• Legal Requirements: We may disclose your information if required to do so by law, court order, subpoena, or other legal process, or if we believe in good faith that disclosure is necessary to protect our rights, protect your safety or the safety of others, investigate fraud, or respond to a government request.
• Business Transfers: In the event of a merger, acquisition, asset sale, or other business transaction involving Coastal Reef Digital LLC, your information may be transferred as part of that transaction. We will provide notice before your information becomes subject to a different privacy policy.
• Aggregated Data: We may share anonymized, aggregated, or de-identified data that cannot reasonably be used to identify you with third parties for research, analytics, or industry reporting purposes.

6. Data Retention

We retain your personal information for as long as your account is active or as needed to provide you with the Platform's services. If you request deletion of your account, we will delete or anonymize your personal information within 30 days of your request, except where we are required by law to retain certain data for longer periods, or where data is needed to resolve ongoing disputes or enforce our agreements.

Anonymized gameplay and analytics data, which cannot be used to identify you individually, may be retained indefinitely for statistical and research purposes after your account is deleted.

7. Cookies and Tracking Technologies

We use cookies and similar tracking technologies to enhance your experience on the Platform. The types of cookies we use include:

• Essential Cookies: Required for the Platform to function correctly, including session management and security features. These cannot be disabled without affecting Platform functionality.
• Preference Cookies: Remember your settings and preferences, such as your selected game options, display preferences, and notification settings.
• Analytics Cookies: Collect anonymized information about how visitors use the Platform, helping us understand traffic patterns and improve our services.
• Marketing Cookies: Used to deliver relevant advertisements on third-party platforms where we may advertise our services. You may opt out of these through our cookie preferences or via industry opt-out tools.

You can manage your cookie preferences through your browser settings. Note that disabling certain cookies may affect the functionality of the Platform.

8. Your Privacy Rights

Depending on your location, you may have the following rights with respect to your personal data:

• Access: Request a copy of the personal data we hold about you.
• Correction: Request that we correct inaccurate or incomplete personal data.
• Deletion: Request that we delete your personal data ("right to be forgotten"), subject to certain legal exceptions.
• Portability: Request that we provide your personal data in a structured, machine-readable format.
• Restriction: Request that we restrict the processing of your personal data in certain circumstances.
• Objection: Object to our processing of your personal data where we rely on legitimate interests as our legal basis.
• Opt-Out of Marketing: Unsubscribe from promotional emails at any time using the unsubscribe link in any marketing email or by contacting us directly.

To exercise any of these rights, please contact our Data Privacy Team at privacy@paradisegaminghub.com. We will respond to all verifiable requests within 30 days.

9. Children's Privacy

Paradise Gaming Hub is strictly intended for users who are 18 years of age or older. We do not knowingly collect personal information from individuals under 18. If we become aware that we have inadvertently collected data from a minor, we will immediately delete that information and terminate the associated account. If you believe that a minor has created an account on our Platform, please contact us at support@paradisegaminghub.com so we can take appropriate action.

10. Data Security

We implement commercially reasonable technical and organizational security measures designed to protect your personal information from unauthorized access, accidental loss, alteration, or disclosure. These measures include industry-standard SSL/TLS encryption for data transmitted to and from the Platform, secure server infrastructure, access controls limiting employee access to personal data, and regular security audits and assessments.

However, no method of internet transmission or electronic storage is 100% secure. While we strive to maintain the highest standards of data security, we cannot guarantee absolute security and encourage you to use a strong, unique password for your account and to keep your login credentials confidential.

11. International Data Transfers

Coastal Reef Digital LLC is based in the United States. If you access the Platform from outside the United States, your information may be transferred to, stored, and processed in the United States or other countries where our service providers operate. By using the Platform, you consent to the transfer of your information to countries that may have different data protection laws than your country of residence. Where required by law, we implement appropriate safeguards for such transfers, including standard contractual clauses approved by relevant authorities.

12. Changes to This Privacy Policy

We may update this Privacy Policy from time to time to reflect changes to our data practices, applicable laws, or business operations. When we make material changes, we will update the "Last Updated" date at the top of this page and, where appropriate, notify you by email or through a prominent notice on the Platform. We encourage you to review this Privacy Policy periodically.

13. Contact Our Privacy Team

If you have any questions, concerns, or complaints about this Privacy Policy or our data practices, please contact us:

• Email: privacy@paradisegaminghub.com
• Mail: Coastal Reef Digital LLC — Privacy Department, 742 Coastal Drive, Suite 18B, Miami, FL 33101, USA
• Phone: +1 (305) 847-2291 (Mon–Fri, 9 AM–6 PM EST)